Privacy policy

Personal information

Request my personal information

Privacy policy

We are committed to protecting your privacy. Please contact us if you have any questions or problems regarding the use of your personal data and we will be happy to assist you. By using this site and/or our services, you consent to the processing of your personal data as described in this privacy policy.


Personal data - any information relating to an identified or identifiable natural person. Processing - any operation or set of operations performed on personal data or sets of personal data. Data subject - an individual whose personal data is being processed. Child - a natural person under the age of 16. We / us (capital or non-capital) -

Data protection principles

We are committed to the following data protection principles:

  • Processing is legal, fair and transparent. Our processing activities have legitimate grounds. We always consider your rights before processing personal data. We will provide you with information about processing on request.
  • Processing is limited to the purpose. Our processing activities correspond to the purpose for which the personal data was collected.
  • Processing is carried out with a minimum of data. We collect and process only the minimum amount of personal data required for any purpose.
  • Processing is limited to a certain period of time. We will not keep your personal data longer than necessary.
  • We will do our best to ensure the accuracy of the data.
  • We will do our best to ensure data integrity and confidentiality.

<strong style="font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size ); text-align: var(--text-align); background-color: var( --e-global-color-8630d9f );">Droits du sujet de données</strong>

The data subject has the following rights:

  1. Right to information - which means you need to know whether your personal data is being processed; what data is being collected, where it comes from and why and by whom it is being processed.
  2. Right of access - this means that you have the right to access the data collected from / about you. This includes your right to request and obtain a copy of your collected personal data.
  3. Right of rectification - this means that you have the right to request the rectification or deletion of your personal data that is inaccurate or incomplete.
  4. Right to erasure - this means that in certain circumstances, you can request that your personal data be deleted from our archives.
  5. Right to restrict processing - meaning that certain conditions apply, you have the right to restrict the processing of your personal data.
  6. Right to object to processing - this means that in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
  7. Right to object to automated processing - this means that you have the right to object to automated processing, including profiling; and not to be subject to a decision based solely on automated processing. You can exercise this right whenever there is a result of profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability - you have the right to obtain your personal data in a machine-readable format or, if feasible, as a direct transfer from one processor to another.
  9. Right to complain - in the event that we refuse your request under access rights, we will provide you with a reason why. If you are not satisfied with the way your request has been dealt with, please contact us.
  10. Entitlement to authority from monitoring - which means you have the right to assistance from a supervisory authority and the right to other legal remedies such as claiming damages.
  11. Right to withdraw consent - you have the right to withdraw any consent given for the processing of your personal data.

Data we collect

This may include your e-mail address, your name, your billing address, your home address, etc., mainly information needed to provide you with a product/service or to improve your customer experience. We store the information you provide so that you can comment or carry out other activities on the website. This information includes, for example, your name and e-mail address. - Information collected automatically about you This includes information stored automatically by cookies and other session tools. For example, information from your shopping cart, your IP address, your purchase history (if applicable), etc. This information is used to improve your customer experience. When you use our services or view content on our website, your activities may be logged. Publicly available information We may collect information about you that is publicly available.

How we use your personal data

We use your personal data to:

  • To provide you with a service. This includes, for example, registering your account; providing you with other products and services you have requested; providing you with promotional items at your request and communicating with you about these products and services; communicating and interacting with you; and informing you of changes to the services.
  • improve your customer experience
  • fulfill a legal or contractual obligation
  • contact you again if necessary

We use your personal data for legitimate purposes and/or with your consent. For the purpose of concluding a contract or fulfilling contractual obligations, we process your personal data for the following purposes:

  • to identify yourself
  • provide you with a service or send / offer you a product
  • communicate either for sales or billing purposes

On the basis of a legitimate interest, we process your personal data for the following purposes:

  • to send you personalized offers * (from us and/or our carefully selected partners);
  • administer and analyze our customer base (purchasing behavior and history) in order to improve the quality, variety and availability of the products / services offered / provided;
  • conduct customer satisfaction surveys;
  • contact you

As long as you have not informed us otherwise, we consider offering you products / services similar or identical to your purchase history / browsing behavior to be our legitimate interest. With your consent, we process your personal data for the following purposes:

  • send you newsletters and campaign offers (from us and/or our carefully selected partners);
  • for other purposes, we have requested your consent to;

We process your personal data in order to fulfill obligations arising from the law and/or use your personal data for options provided by law. We reserve the right to anonymize personal data collected and to use such data. We will only use data outside the scope of this policy if it is anonymized. We will store your billing information and other information collected about you for as long as necessary for accounting purposes or other legal obligations, but no longer than 24 months. We may process your personal data for other purposes not mentioned here, but compatible with the original purpose for which the data was collected. In doing so, we will ensure that:

  • the link between the purposes, context and nature of the personal data is appropriate for further processing;
  • further processing would not harm your interests and there would be an appropriate safeguard for the processing.

Contact form data and IP addresses are deleted after 24 months.

We will inform you of any further processing and purposes.

Who else can access your personal data?

We do not share your personal data with strangers. In some cases, personal data about you is provided to our trusted partners to enable us to provide you with the service or improve your customer experience. We share your data with: 

Our processing partners:

  • None for the moment

Our business partners:

  • None for the moment

Connected third parties:

  • None for the moment

We only work with processing partners who can ensure an adequate level of protection for your personal data. We disclose your personal data to third parties or public officials when we are legally required to do so. We may disclose your personal data to third parties if you have consented or if there are other legal grounds.

How we secure your data

We do our best to protect your personal data. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems for vulnerabilities and attacks. Although we do our best, we cannot guarantee information security. However, we undertake to inform the relevant authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and to assist the authorities in the event of a breach. If you have an account with us, please note that you must keep your username and password secret.


We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyze customer behavior, administer the website, track user movements and collect user information. This is done in order to personalize and improve your experience with us. A cookie is a small text file stored on your computer. Cookies store information used to help run the sites. Only we can access the cookies created by our website. You can control your cookies at browser level. Choosing to disable cookies may prevent you from using certain functions. We use cookies for the following purposes:

  • Necessary cookies: these cookies are necessary for you to be able to use certain important functions on our website, such as logging in. These cookies do not collect any personal information.
  • Functionality cookies - these cookies provide features that make using our service more convenient and allow us to offer more personalized functionalities. For example, they may remember your name and e-mail address in comment forms. So you don't have to re-enter this information the next time you comment.
  • Analytical cookies: these cookies are used to track the use and performance of our website and services.
  • Advertising cookies: these cookies are used to serve ads that are relevant to you and your interests. In addition, they are used to limit the number of times you see an advertisement. They are generally placed on the website by advertising networks with the permission of the site operator. These cookies remember that you have visited a website and that this information is shared with other organizations such as advertisers. Often, targeting or advertising cookies will be linked to site features provided by the other organization.

You can delete cookies stored on your computer via your browser settings. You can also control certain third-party cookies by using a privacy-enhancing platform, such as or . For more information on cookies, visit . We use Google Analytics to measure traffic on our website. Google has its own privacy policy, which you can read here. here . If you wish to disable Google Analytics tracking, please visit the Google Analytics opt-out page .

Contact information


136 chemin du lac - 64520 GUICHE

  • Tel: 05 59 58 78 34

Changes to this privacy policy

We reserve the right to make changes to this privacy policy. Last modification was made on 28/02/2024